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| We plan, implement and run innovative and cost-effective marketing, sales, customer care and back-office solutions for credit cards, small business loans, auto finance, home loans, personal loans and other diversified financial institutions that enable you to stay competitive. We are able to leverage sophisticated customer databases (i.e. account information, demographics, preferences, purchase/contact history) to design and market highly customized service financial products and services to individuals or target groups. Our services in this division maybe categorized as:-
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| Credit Card Services |
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| Acquisition |
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| Our agents are skilled at identifying your most profitable prospects and growing the relationship throughout the customer lifecycle. Our highly customizable inbound, outbound, interactive and web-based acquisition solutions include: |
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Customized Inbound / Outbound Sales |
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Card Activation |
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Full Application Processing |
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Pre-approved Application Processing |
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Lead Generation |
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TV and Direct Mail Call Processing |
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Online Credit Scoring |
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Extensive Database Application and Usage |
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| Retention |
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| In today's competitive environment, the key to retaining your customers is providing superior customer care. Octagon helps companies improve their customer care through a variety of contact solutions that provide your customers with the highest level of quality customer service. |
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| Cross-selling and Up-selling |
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Our experienced staff is skilled at identifying additional revenue opportunities for companies that market fee-based services and products. Octagon’s up-sell and cross-sell solutions enable companies to deliver the right offer to the right person at the right time, providing the highest probability for an up-sell.
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